We have had the Trendex System for over 20 years, I can say that their software system keeps evolving with current technology. The best thing about Trendex is knowing you can go to work without having to worry about your system. They are true professionals in their field. I value the Trendex System as an asset to my company.

Denis Gagnon,
President,
Acetox (1985) Ltd.

My name is Gary Holbrook, co-owner of Advanced Gas & Equipment in Houston, Texas. We purchased our Trendex package almost 4 years ago back at our old location. Since then we have moved into our larger present location.

As sales manager, I was on the road generating our sales in a very tough market. I have been working with the system on the sales side of the business for all of that time. My partner as the inside guy has been running the accounting side of our business. Recently, our controller has left our company with all of her knowledge and training, and crippled us on some major issues. All of this happened during the holidays, which made things even worse. We spent a lot of time on the phone with Soumitra and his lovely wife Anna learning how to do some basic invoicing, journals, and purging. They have been extremely helpful way beyond the call of duty.

Soumitra came to Houston on short notice and spent three full days helping us close out our year along with tons of training. We worked 15-hour days because of our time constraints. We consider the Trendex group to be not only partners in our business, but also close friends with our company. The service they provided us after the sale was, without question, excellent. The system is very complete, user-friendly, and diverse. We are very satisfied with the software system and especially the people behind the system.

Gary Holbrook,
Vice President,
Advanced Gas & Equipment, Inc.

On September 1, 2001, we installed and began using the Gastrend software to operate our business. This system has been an extremely valuable tool as our company has grown over the last 4 years. Prior to above referenced date, we were using a basic accounting system, which we modified to handle cylinder tracking. The system worked, but caused a great deal of extra paperwork and delayed our month end closing by many days. Since instituting the Gastrend program we have realized tremendous increases in efficiency and information flow.

In looking at various systems before choosing Gastrend, we found that many of the competitive programs offered similar benefits. The real difference for us was the professionalism we found in the Trendex personnel. Soumitra and Anna presented their product in a precise and timely manner, with a supreme knowledge of the system. The combination of the benefits offered by the program and the quality of their sales presentation just "felt right" to us.

Since that time, we have confirmed our "felt right" intuition and have enjoyed a tremendous business relationship with our Trendex partners. Service has always been our main concern with our vendors and Trendex has never let us down. Questions and problems are always handled quickly and politely.

Trendex was the right choice for us.

James Wright,
President,
Argyle Welding Supply Co., Inc.

When we bought Atlas in 2008, we knew we needed a new computer system. We used an associate with significant IT experience, but no recent industry experience (in other words, he had no preconceived ideas on who we should use). After evaluating all of the industry providers, we determined that Trendex offered the best overall solution and there was absolutely no contest regarding best value. Our decision was confirmed throughout each step of the conversion process.

Eight years later and over 4 times larger, we continue to be completely satisfied with our decision to partner with Trendex. Team Trendex thoroughly understands our industry and consistently delivers the information that we need to run our business.

Bill A. Visintainer,
President,
Atlas Welding Supply Co., Inc.

Everyone here at Atlas wishes to thank everyone at Trendex for all the help you have provided during this first month on our new system. The level of service that each of you has provided is remarkable. We could not be more pleased with our decision to deploy the Trendex system!

Anna certainly went above and beyond the call of duty by providing excellent service from her home on Saturday as we closed our first month.

Again, we are thrilled to be part of the Trendex family. And that is exactly how we feel, like part of a family. You have provided a tremendous example of exceptional customer service that I hope we can replicate in our own business.

Thank you so much!

James A. Cain,
Vice-President,
Atlas Welding Supply Co., Inc.

We at GTW have used the Trendex system since 2011, we have grown in sales and volume and have opened another location in December 2014 and are looking at opening a third location soon. Trendex has grown with us and is able to keep up with our business growth. Trendex has worked with us and has met our needs for software development and support.

We recently purchased the invoice scanning software to help minimize the need for document storage and are looking forward to more opportunities in this area as Trendex works to implement not only invoice scanning, but also A/R, A/P and PO support hopefully very soon.

We feel that our business growth is matched by the support and software updates that Trendex provides.

Brenda Ladermann,
Controller,
GTW Welding Supplies

We have been dealing with Trendex since 1984. During that period we have come to learn that Trendex is much more than simply a computer software and hardware 'vendor'. They provide us with an exceptional level of service in all areas including software, hardware, and management services. Their system, Gastrend, has been called by our Auditors as being the most comprehensive and complete system they have ever worked on.

Carmelo LaBarbera,
President,
Soudair, Inc.

We were looking to upgrade our outdated and failing computer system with one that we hoped we could build our business around. We found that system in Trendex's Gastrend. We have been using the system for a little over 3 years now with zero problems. The staff at Trendex is amazing. Any question or issue we have had has been handled quickly and professionally. And that doesn't mean just Monday thru Friday, 8 to 5. Soumitra, Anna, and the entire staff at Trendex are extremely easy to work with. We have been so happy with the system and service that we recently upgraded to the new graphical version. Once again everything went flawlessly.

I just want to thank Soumitra and Anna for everything they have done to help us grow and move our business forward. The system is everything we hoped it would be and more. The friendship that came along with it was a big bonus.

Robert (Bobby) Wrenn,
President,
Southern Oxygen & Welding Supply

Let me start by saying that we may be a special case in that we were previously using an accounting software that was completely inadequate for this industry. Upon implementing Trendex, a whole world of information has appeared at our fingertips. Although I don't know how it compares with software options on the market for this industry, I can say that we are very pleased and have no desire to explore other options.

The aspect of Trendex that most appeals to me personally is the small family-owned nature of their company, and the fact that comprehensive technical support a phone call away, with a representative you come to know and be friends with, is not only possible with Trendex but standard.

Aubrey Fogle,
President,
Southern Welders Supply

About Sunox:
Sunox is an ISO 9000 certified distributor of industrial gases and welding products through one location. We started business in September 1997 and currently process 2000 invoices per month with a total of eight employees. Sunox is a member of the NWSA and Independent Welding Products Distributors Co-operative. We believe the Trendex system is a major contributor to the success of our business. Sunox has a five-user license and uses all modules of the system; we have nine terminals and five printers arranged in functional workstations and have software and hardware support agreements with Trendex.

Recommendation:
I recommend the Trendex system to users who have needs similar to ours because the system:

• Allows us to flawlessly execute our business processes with the least amount of manpower.
• Is comprehensive in that all of our ISO needs are met with one system
• Has excellent security control and data protection features and procedures
• Is supported by Trendex support staff who are knowledgeable, professional and provide impeccable service
• Hardware and software has proven to be highly reliable; we have never had a system failure. The system has only ever been offline once for 15 minutes and even survived a direct lightning strike on our building
• Allowed us to be ISO 9000 certified very easily
• Provides excellent control over our cylinder assets in our customers' hands
• Provides excellent control over our inventory and accounts receivable assets
• Provides excellent control over our gross profit margin

In addition, and most importantly, is Trendex's ability to quickly and economically make system modifications that add value to our business and to provide excellent ongoing system support for a reasonable price.

Here are some of the common elements of the system:

• The system is easy to learn and use, making training and ongoing support costs low
• The system is fast; we can enter data as fast as we can type it
• The software is sophisticated and has numerous clever functions
• The system has easy and rapid access to historical data for all business processes online
• All business processes are able to be controlled and monitored and executed flawlessly and routinely

Our purchase decision was based on the value we perceived the Trendex system could bring to our business for the money compared to Trendex competitors. In hindsight, and with the benefit of three years experience, Trendex has proven to be one of the best investments Sunox has made.

Claude Chabot,
President,
Sunox Industrial Gases, Inc.

Here at St. Lawrence Industrial and Safety Supply, we have been using Trendex for close to two decades, and the software is what helps keep our business going. With thousands of gas cylinders in circulation, Trendex Software helps us keep track of each and every cylinder with our large customer base. The ease of access of the system allows our employees to offer quick and efficient service to our clientele, as well as keep our inventory records and accounts up to date and accurate. Once you start using the software, you will experience a user-friendly interface and an enjoyable maneuverability in all aspects of the various modules throughout the system. At St. Lawrence industrial, we feel that Trendex is a key player in the success of our business.

Pierre Bissonnette,
President,
St. Lawrence Industrial and Safety Supply

We have been associated with Trendex since 1988. We find that their service and attention has been exceptional. Their accounting and inventory programs are user friendly and uncomplicated even to a novice. The hardware has been extremely reliable and virtually maintenance free.

Ida Shein,
President,
Tindex, Inc.